FAQ

What's the price range of the dresses at your shop?

Our made to order gowns range from $1,500 to $8,000.

Do you accept walk-ins?

We are by-appointment only - we want to be sure we can provide an excellent experience for such a special day! Give us a call or fill out our appointment request form to make your booking.

What sizes do you carry?

Our samples for trying on range from a bridal 8-22 and can be ordered in sizes 0-32 depending on the designer.

How many people am I allowed to bring?

We have a max of the bride plus 5 guests. This is mainly for seating/space purposes but it can also be confusing to have too many opinions. Bring the most important people you'll need to make your decision!

What should I bring to my appointment?

The main thing is yourself! If you'd like to wear nude undergarments including a strapless bra, that is recommended. You also want to bring the most important people that you'd like to have with you to make the decision.

What are the fitting rooms like?

You and your group will have a private fitting room with a privacy screen for trying on. We want to make sure there is plenty of room for seating for everyone so please note our maximum amount of guests per group is the bride plus 5 .

Can I bring champagne?

Yes! We ask that champagne flutes or cups are plastic and that all champagne remains in the dressing room.

What is the cancellation policy?

To hold an appointment, you must provide a valid credit card number and expiration date. There is a $25 fee per appointment; the card on file will be charged 24 hours in advance of the appointment. If you must cancel your appointment, be sure to give us 24-hour notice. The appointment is not confirmed until we receive the credit card information.

What forms of payment do you accept?

We accept Visa, Mastercard, and American Express as well as checks and cash. If you place a deposit for your dress with check, please bring the remaining balance in either cash or card.

When is the ideal time to shop?

The recommended time is 9-12 months from your wedding date. Most designer dresses take 4-6 months to produce once your order has been placed. Alterations can also take 1-2 months, so the more time you give yourself, the better. For your own piece of mind, and to avoid rush order fees, we recommend looking earlier rather than later. You'll thank yourself later!