FAQ

What's the price range of the dresses at your shop?

We have a small section of sample dresses starting around $1,000 that we sell off-the-rack in as-is condition. Our made to order gowns range from $1,200 to $7,000.

Do you accept walk-ins?

We are by-appointment only - we want to be sure we can provide an excellent experience for such a special day! Give us a call or fill out our appointment request form to make your booking.

What sizes do you carry?

Our samples for trying on range from a bridal 8-26 and can be ordered in sizes 0-32 depending on the designer.

How many people am I allowed to bring?

We have a max of 6 guests. This is mainly for seating/space purposes but it can also be confusing to have too many opinions. Bring the most important people you'll need to make your decision! There is more flexibility during the week for larger parties.

What should I bring to my appointment?

The main thing is yourself! If you'd like to wear nude undergarments including a strapless bra, that is recommended. You also want to bring the most important people that you'd like to have with you to make the decision.

What are the fitting rooms like?

You and your group will have a private fitting room with a privacy screen for trying on. We want to make sure there is plenty of room for seating for everyone so please note our maximum amount of guests per group is 6.

Can I bring champagne?

Yes! We love celebrating with bubbles! Please bring only clear liquids, no mixers :)

What is the cancellation policy?

To hold an appointment you must provide a valid credit card number and expiration date. If you must cancel your appointment, be sure to give us 48-hour notice. Should you not arrive for your appointment or cancel within the 48-hour period, you will be charged a $50 cancellation fee.

What forms of payment do you accept?

We accept Visa, Mastercard, and American Express as well as checks and cash. If you place a deposit for your dress with check, please bring the remaining balance in either cash or card.

When is the ideal time to shop?

The recommended time is 9-12 months from your wedding date. Most designer dresses take 4-6 months to produce once your order has been placed. Alterations can also take 1-2 months, so the more time you give yourself, the better. For your own piece of mind, and to avoid rush order fees, we recommend looking earlier rather than later. You'll thank yourself later!

What if I don't find my dress at the first appointment?

If you need more time, the first 3 appointments are free of charge. After the 3rd appointment, each booking will incur a $50 fee. We want to be sure to give every bride a chance to find their dream dress!